On March 23, 2020 we were forced to cease global operations due to the coronavirus (COVID-19), and today, March 30th we have made the tough call with Airbus leadership that Voom will not resume its operations. We are honored that our customers chose our service to move across congested cities around the world and hope that you will always remember the Voom flight experience. Here is a message from our CEO, Clément Monnet.

The Sheraton helipad is located at the World Trade Center business complex, which hosts many global companies and is the second largest commercial neighborhood in São Paulo. The Morumbi, Brooklin and Campo Belo districts are a short 20-minute taxi ride from the Sheraton.

Access instructions

The Sheraton São Paulo WTC helipad is located at Av. das Nações Unidas, 12559. Upon arrival, please proceed to the hotel lobby. Once there, please introduce yourself at the reception desk as a Voom passenger. You will then be escorted to the reception area. Please plan on arriving 15 minutes prior to your scheduled departure.

Exit instructions

Upon landing, you will be escorted to the hotel reception area before heading to your final destination. You can either walk to your next stop or schedule a ride with our ground transport partner.


Please note that there is no complimentary parking for Voom customers at the Sheraton WTC helipad. There is paid parking at other local parking lots if you plan on driving. We recommend that you take a taxi to this location.

Sheraton São Paulo WTC Hotel - Av. das Nações Unidas, 12559 - Cidade Monções, São Paulo
What You Need to Know
Cancellation Window
You can change or cancel your flight up to 3 hours before your boarding time. Voom customers will forfeit their entire fare if they cancel their flight within 3 hours prior to their scheduled flight. If you need to change or cancel your flight, please contact our Concierges Team at: +55 (11) 4280-5344
When you book your journey, we will let you know how many personal items and bags you can bring with you. Please note that our definitions of personal items and bags differ from that of commercial airlines.
Check-in Time
Please arrive at the helipad 15 minutes prior to your scheduled boarding time.
You will need to present an ID before boarding the helicopter.
Pets are generally not allowed on Voom flights.
Get in Touch
The Voom Concierge team is here to make your helicopter journey safe, efficient and memorable. Our Concierges are available to answer any question you may have.
Monday - Friday, 7AM - 8PM
Saturday, 10AM - 4PM