Helicenter Alphaville is located about 10 minutes away from Centro Empresarial Tamboré, the region's main business center, besides Tamboré and Iguatemi Alphaville shopping malls. By car, you can easily get to the residential condominiums located in Alphaville, making a lot easier to get home after your flight, for example.

Access Instructions

Upon arrival, please proceed to the concierge desk located at the Al. Ásia, 298 entrance. Please introduce yourself as a Voom passenger. From there, you will be escorted to the private reception area. Please plan on arriving 15 minutes prior to your scheduled departure.

Exit Instructions

Upon landing, you will be escorted to the private reception area before heading to your final destination. You can either walk to your next stop or schedule a ride with our ground transport partner.


There is a parking lot available at the building. If you are driving, you must introduce yourself as a Voom passenger to be able to park at Helicenter Alphaville.

Helicenter Alphaville - Al. Ásia, 298 - Polo Empresarial Tamboré, Alphaville - Santana de Parnaíba, SP CEP: 06534-312
What You Need to Know
Cancellation Window
You can change or cancel your flight up to 3 hours before your boarding time. Voom customers will forfeit their entire fare if they cancel their flight within 3 hours prior to their scheduled flight. If you need to change or cancel your flight, please contact our Concierges Team at:
When you book your journey, we will let you know how many personal items and bags you can bring with you. Please note that our definitions of personal items and bags differ from that of commercial airlines.
Check-in Time
Please arrive at the helipad 15 minutes prior to your scheduled boarding time.
You will need to present an ID before boarding the helicopter.
Pets are generally not allowed on Voom flights.
Get in Touch
The Voom Concierge team is here to make your helicopter journey safe, efficient and memorable. Our Concierges are available to answer any question you may have.
Monday - Friday, 7AM - 8PM
Saturday, 10AM - 4PM