On March 23, 2020 we were forced to cease global operations due to the coronavirus (COVID-19), and today, March 30th we have made the tough call with Airbus leadership that Voom will not resume its operations. We are honored that our customers chose our service to move across congested cities around the world and hope that you will always remember the Voom flight experience. Here is a message from our CEO, Clément Monnet.
Cancun
Cancun is located in Quintana Roo, where Mayan culture shines on every corner. Surrounded by the breathtaking Caribbean Sea, soft coral sands, and the striking shade of blue that emerges from its crystal-clear waters, a visit to Cancun will make you wonder whether you are in a dream or else. The splendorous and mystical ruins will take you on an incredible journey back to the Mayan civilization. The archaeological zone of El Rey or El Templo del Alacrán (The temple of the scorpion) will amaze your eyes, and if you are into nature, you’ll love Xel-Ha, a natural aquarium that will make you feel as if you are waking in a dream.
Address
Cancun - Chetumal Km 22, 77565 Cancún, Q.R.
What You Need to Know
Cancellation Window
You can change or cancel your flight up to 3 hours before your boarding time. Voom customers will forfeit their entire fare if they cancel their flight within 3 hours prior to their scheduled flight. If you need to change or cancel your flight, please contact our Concierges Team at: +52 (55) 4163 5980
Luggage
When you book your journey, we will let you know how many personal items and bags you can bring with you. Please note that our definitions of personal items and bags differ from that of commercial airlines.
Check-in Time
Please arrive at the helipad 15 minutes prior to your scheduled boarding time.
ID
You will need to present an ID before boarding the helicopter.
Pets
Pets are generally not allowed on Voom flights.
Get in Touch
The Voom Concierge team is here to make your helicopter journey safe, efficient and memorable. Our Concierges are available to answer any question you may have.
Monday thru Sunday 7:00 am thru 7:00 pm