On March 23, 2020 we were forced to cease global operations due to the coronavirus (COVID-19), and today, March 30th we have made the tough call with Airbus leadership that Voom will not resume its operations. We are honored that our customers chose our service to move across congested cities around the world and hope that you will always remember the Voom flight experience. Here is a message from our CEO, Clément Monnet.
Montes Urales Panorámico

Montes Urales Helipad is located right in Mexico City’s Lomas de Chapultepec business district. The helipad is a few blocks away from Ave. de las Palmas, Polanco and Chapultepec Park. The helipad is surrounded by state-of-the-art corporate buildings, such as Torre Virreyes, which is a 5-minute walk away.

Calle Montes Urales 425 Lomas - Virreyes, Lomas de Chapultepec V Secc 11000 Ciudad de México, CDMX
What You Need to Know
Cancellation Window
You can change or cancel your flight up to 3 hours before your boarding time. Voom customers will forfeit their entire fare if they cancel their flight within 3 hours prior to their scheduled flight. If you need to change or cancel your flight, please contact our Concierges Team at: +52 (55) 4163 5980
When you book your journey, we will let you know how many personal items and bags you can bring with you. Please note that our definitions of personal items and bags differ from that of commercial airlines.
Check-in Time
Please arrive at the helipad 15 minutes prior to your scheduled boarding time.
You will need to present an ID before boarding the helicopter.
Pets are generally not allowed on Voom flights.
Get in Touch
The Voom Concierge team is here to make your helicopter journey safe, efficient and memorable. Our Concierges are available to answer any question you may have.
Monday - Friday, 7:30 am - 7:00 pm