Ciudad de México - Aeropuerto Internacional

Mexico City airport, also known as AICM, is the primary commercial airport in Mexico City. It has two passenger terminals. Terminal 1 is separated from Terminal 2 by the runways. Terminal 2 is the main hub for Mexico's largest airlines, Aeroméxico and Delta.

Access instructions

Your flight will take off from the hangar area of Mexico City Airport. You will receive a call to give you more details about your reservation. Once your trip is confirmed, we will send you an SMS with the specific location of departure Please arrive to the helipad 15 minutes before your boarding time.

Exit instructions

You will arrive at the hangar zone at Mexico City International Airport. Once your flight is confirmed, we will email you with the exact arrival location.


Voom offers free ground transportation between the hangar and the passenger terminals of Mexico City airport. Please note that the approximate transfer time between the heliport and Terminal 2 is 10 minutes, and Terminal 1 is 15 minutes. For more information please contact the Voom Concierge team at [email protected]

Aeropuerto Internacional, Zona G Zona Hangares, Internacional Benito Juárez, CDMX, 15620
What You Need to Know
Cancellation Window
You can change or cancel your flight up to 3 hours before your boarding time. Voom customers will forfeit their entire fare if they cancel their flight within 3 hours prior to their scheduled flight. If you need to change or cancel your flight, please contact our Concierges Team at:
When you book your journey, we will let you know how many personal items and bags you can bring with you. Please note that our definitions of personal items and bags differ from that of commercial airlines.
Check-in Time
Please arrive at the helipad 15 minutes prior to your scheduled boarding time.
You will need to present an ID before boarding the helicopter.
Pets are generally not allowed on Voom flights.
Get in Touch
The Voom Concierge team is here to make your helicopter journey safe, efficient and memorable. Our Concierges are available to answer any question you may have.
Monday - Friday, 7:30 am - 7:00 pm