What You Need to Know
We offer a cancellation window up to 90 minutes before your boarding time. Past this time, you will be charged the full fare even in the event you are unable to complete the flight.
When you book your journey, we will let you know how many personal items and bags you can bring with you. Please note that our definitions of personal items and bags differ from that of commercial airlines.
Please arrive at the helipad 15 minutes prior to your scheduled boarding time.
You will need to present an ID before boarding the helicopter.
Pets are generally not allowed on Voom flights.