Voom is the world's first truly on-demand helicopter service. With Voom, you can book a journey on a helicopter affordably (up to 80% less than traditional helicopter services) - in just a few clicks. Book and take off in as little as 60 minutes. Or, if you prefer, book your journey up to 7 days in advance.
Voom is not an air carrier or a helicopter operator. We are a platform that connects you, the rider, with trusted and licensed air taxi companies in your city.
It is easy! Go to www.voom.flights, select your departure and arrival points, your preferred boarding time, and book your journey. Arrive at the helipad 15 minutes ahead of departure. Sit back, relax and enjoy the flight.
Voom is the only service in São Paulo where you can book a helicopter journey online (no phone calls required) on-demand - up until one hour before your desired departure time. Voom offers affordable helicopter journeys in and around São Paulo. Our riders can fly for up to 80 percent less than traditional helicopter services - about the cost of a private car service.
Voom currently runs between convenient locations in the city center (Blue Tree Faria Lima and Campo de Marte) as well as to and from the airports (Guarulhos and Congonhas). Flights run Monday through Friday from 7am to 8pm. These routes and business hours are subject to change based on season, demand and customer preferences.
No, Voom does not own or operate any helicopters, and is not an "air taxi" service. Voom connects passengers through our mobile website with fully-licensed (RBAC 135) helicopter operators certified by the Brazilian Civil Aviation Authority (ANAC) who are fully responsible for your flight.
You can book your ground transportation with our partner Cabify via the Voom platform on the flight confirmation page. For Guarulhos airport, Voom provides transportation from the helipad to the passenger terminal.
With Voom, you can fly when you want. Fly now - book and take off in as little as 60 minutes. Or, if you prefer to plan, book your journey up to 7 days in advance.
We are the only helicopter service in São Paulo that lets you book your flight on-demand. You can book your journey up until 60 minutes before your desired departure time. Or, if you prefer, you can schedule your journey up to 7 days in advance.
A Voom or helipad representative will meet you at your departure point and escort you to the helicopter. You will receive detailed instructions via text message once your flight has been booked.
For the starting address, please enter the address where you will begin your journey. We will find the nearest helipad to your location.
For the ending address, please enter the address where you would like to complete your journey. We will find the nearest open and available helipad to that location.
You are responsible for getting to the helipad at least 15 minutes prior to your boarding time. We have partnered with local on-demand ground transport providers you can access within the Voom booking site. You will receive specific instructions on how to find the helipad via text message once your flight has been booked.
You are responsible for getting to the helipad at least 15 minutes prior to your boarding time.
Yes, you need to bring a government-issued ID (Passport, National ID, Driver's License, etc) to be able to board the helicopter.
You can bring most of the same items you bring on a commercial airline flight. The same is true for what you cannot bring. Like a commercial airline flight, you cannot bring guns and weapons, explosives, hazardous or explosive materials, pressurized gas, or otherwise dangerous material.
When you book your journey, we will let you know how many carry-on and checked bags you can bring with you.
Brazil federal aviation authorities permit lap children in helicopters. However, your helicopter operator may have additional restrictions. If you have children under the age of 18 that you would like to fly with you, please contact the Voom Concierge team to learn what options are available.
Pets are generally not allowed on Voom flights. Please contact the Voom Concierge team if you plan to bring your pet.
As Voom is still in Beta mode, you cannot book a flight for another passenger. All riders - other than lap children - must create their own Voom account. Due to space constraints, we cannot guarantee that you will be on the same flight as others in your party.
Yes, most likely. You can expect that there will be up to 4 other passengers on your flight. Voom has developed a proprietary "pooling" technology that allows us to provide the most affordable helicopter service in São Paulo. Our riders can fly for up to 80 percent less than traditional helicopter services - about the cost of a private car service.
When booking your flight, you will be provided with information, including the estimated flight duration.
For safety reasons, all passengers must be under 150 kg. This is why we ask your weight upon booking. The Voom Concierge will contact you if there are any weight issues.
Depending on where you are flying, you may leave your car in a nearby parking garage. Please contact the Voom Concierge team to learn more about your specific helipad location.
No, no membership is required. Simply book a journey as needed.
The cost of your journey is based on the travel time of your flight plus any ground infrastructure fees. An estimate of your total cost will be presented to you upon booking.
The fees noted on your receipt are ground infrastructure fees.
If you have a coupon code, you can enter your code in the "Price per Person" section when booking your flight.
You can pay for your Voom flight with all major credit cards, including Visa, Discover, Mastercard and Diner’s Club. At this time, we do not accept American Express, debit cards, or cash.
Your credit card will be charged only after the flight is complete.
We offer a short cancellation window upon booking. Once you receive a confirmation text message, you will be charged the full fare even in the event you are unable to complete the flight. If you want to change your flight, please contact the Voom Concierge team as soon as possible.
If your are late, get in touch with the Voom Concierge team as soon as possible. We will do our best to hold the flight for you. However, if there are other passengers on board, we may not be able to wait for you.
If Voom cancels your flight for any reason (weather or otherwise), you will be informed by email and text message as soon as possible. We will refund your credit card the full cost of the flight in the event that this happens.
Yes, you can book your Voom journey up to 7 days in advance. Here is how to schedule your flight. Sign in to www.voom.flights and choose where you want to fly. After entering your starting and ending locations, select your boarding date and time - up to seven days in advance. Once your flight is booked, you will receive a confirmation text message. It is as simple as that!