On March 23, 2020 we were forced to cease global operations due to the coronavirus (COVID-19), and today, March 30th we have made the tough call with Airbus leadership that Voom will not resume its operations. We are honored that our customers chose our service to move across congested cities around the world and hope that you will always remember the Voom flight experience. Here is a message from our CEO, Clément Monnet.


What are cookies?

Cookies are small files that may be downloaded on your device when you access and use our Website. They allow the Website to recognize your device and store information about your preferences or past actions. They ease navigation, and increase the user-friendliness of websites and applications. Cookies can also be used to determine whether there has been any contact between us and your device in the past.

Personal details can be saved in cookies. For example, cookies may be used to facilitate secure online access so that you do not need to enter your user ID and password again.

What do we use cookies for?

We use cookies to record your preferences, which enables us to optimize the design of our Website. Cookies also help us to identify the most popular sections of our Website. This enables us to provide content that is more accurately suited to our Users’ needs, and, in doing so, improve our Service. Specifically, cookies are used by us and third parties for:

Which cookies do we use?

Below is a representative table with specific information about cookies used on our Website. The specific cookie sources may change over time.

Source of Cookie Purpose of Cookies
  • Logging in to Voom Services
  • Saving preferences, including language and cookie banner
  • Anti-fraud checks
  • Saved credit cards
  • Anti-fraud checks
  • Logging in
  • Ad performance tracking
  • Website delivery optimization
  • Anti-fraud checks
  • Ad performance tracking
  • Website performance
  • Logging in
  • Customer support chat
  • Anti-fraud checks
  • Ad performance tracking
  • Logging in
  • Ad performance tracking
New Relic
  • Website performance

You can manage and control the cookies we use on our website by changing your browser settings. If you continue using the website without changing your settings, you accept the use of cookies.

How can you disable or delete cookies?

Most browsers automatically accept cookies. You can prevent cookies from being stored on your device by setting your browser to not accept cookies. The exact instructions for this can be found in the manual for your browser. You can delete cookies already on your device at any time. To learn more about the available cookie settings for a particular browser or device, please refer to the following links:

Explorer: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer

Firefox: http://support.mozilla.org/en-US/kb/Cookies

Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Opera: http://www.opera.com/browser/tutorials/security/privacy/

Safari: http://support.apple.com/kb/ph5042

Safari iOS: http://support.apple.com/kb/ht1677

Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en

Blackberry: http://support.blackberry.com/kb/articleDetail?ArticleNumber=000003865

You may opt-out of receiving interest-based advertising through specific opt-out cookies. Please note that using a new computer, using a different browser, upgrading certain browsers, or modifying or erasing a browser’s cookie file, may clear an opt-out cookie. Additionally, if you choose not to accept cookies that are necessary for the provision of our Services they may have reduced functionality or be unavailable.

Please also note that opting out of receiving targeted advertising does not result in blocking all advertisements. You will continue receiving advertisements; these advertisements will be generic or based on the content of a webpage that you are visiting, instead of being targeted to your specific interests.

If you would like more information about this practice and to learn about your choices, please visit: http://www.aboutads.info or http://www.networkadvertising.org.